Days ago, the Kimberly-Clark company announced that it would withdraw a line of Kotex brand tampons because they break down inside the users' bodies.
What exactly are the affected products, which have caused infections, irritations, injuries and other problems. Those affected should seek medical help if they experience symptoms such as vaginal lesions, irritation, or urine infection.
The recalled tampons are the “U by Kotex Sleek”, of regular absorption, which are sold in the United States and Canada, following complaints from several users.
The failure of the product was that the tampons untangled inside the body or fell apart when removed, with the risk of leaving some small pieces of the tampon inside the vaginal canal. In the latter case, some users have required medical attention.
Other consumers have claimed to have suffered infections, vaginal lesions, irritations and other discomforts caused by this product.
"This recall will not affect any other Kotex product," the company said.
Kimberly-Clark noted that the recall is limited to tampons in this line manufactured within a period of two years, between October 7, 2016 and October 16, 2018; were distributed in both countries between October 17, 2016 and October 23, 2018.
To recognize that faulty batch, you can simply check the specific lot numbers found on the bottom of the package. The lot number appears within the red box.
For added peace of mind, Kimberly-Clark includes on this website a complete list of affected batches as well as other practical information on the recall of this product.
They can also call the Kimberly-Clark Customer Service team at 1-888-255-3499 between 7:30 AM and 7:00 PM (Central Time) Monday through Friday.
The company asked consumers in possession of the tampons to stop using them immediately.
With information from: